Baby Rounds
Support
Need a hand with sharing, synchronization, or managing your family's care records? Start here.
Contact support
Email support@babyrounds.com and include a short description of what you were trying to do, what happened, and your app version if available.
Please do not include child names, medical details, passwords, invitation links, or other sensitive information in email.
Sharing a child's record
- Open Manage Children, select the child, and choose the sharing option.
- Send the invitation to the caregiver who should have access.
- Ask the caregiver to accept the invitation while signed in to their iCloud account.
- Give iCloud a moment to sync before expecting the same entries on both devices.
If records are not appearing
- Confirm both devices are online and signed in to iCloud.
- Open Baby Rounds on each device and allow it a moment to refresh.
- Confirm that both caregivers are viewing the same shared child.
- Do not delete or recreate records as a first troubleshooting step—contact support if the problem continues.
Managing and deleting data
You can edit or delete individual care records in the app. Manage Children includes controls to delete a child, leave a shared child, or stop sharing. These actions can affect other caregivers, so read each confirmation carefully.
For more detail about where records are stored and how deletion works, read the Privacy Policy.
TestFlight and App Store builds
TestFlight builds expire after Apple's testing period. When a newer Baby Rounds build is available in TestFlight, install the update rather than removing the app. If you are moving from an older development build, follow the migration instructions provided for that release.
Baby Rounds is not medical advice or emergency support. For a medical concern or emergency, contact a qualified healthcare professional or local emergency services.
